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2013 Events

May 2013

Topic: Healthcare IT: Technology Innovations, New Trends, And The Impact On Patient Care

A discussion with several of the Commonwealth’s most Visionary Strategic Leaders in the Healthcare and Information Technology Industry.

Date: Tuesday, May 14, 2013, Networking 5:15 pm – Program – 6:00 pm to 7:00 pm

Location: Hilton Garden Inn at Innsbrook, 4050 Cox Road, Glen Allen, Virginia

Seats are limited, so register now, and you won’t forget later.

Program Description:

An exploration of emerging trends and technologies in healthcare and the possibilities they present in helping organizations enhance operational performance to deliver the highest level of patient care.  Our panel of industry executives presents a unique perspective on today’s healthcare challenges, optimizing clinical productivity and financial performance, ultimately leading to improved quality, safety, and patient outcomes.

Guest Panel

  • Tom Pagano – HCA Healthcare Capital DivisionCIO – Information and Technology Services

Tom is an experienced executive with 27 years in the Information Technology sector.  He has been with HCA since August 2010 where he has direct responsibility for Capital Division Information Technology & Services for HCA Healthcare campuses in Virginia (Northern, Central, and Southwest), Kentucky, Indiana, and New Hampshire. HCA Capital has approximately 18 acute care facilities. Tom has a reputation for providing strategic solutions that address business and clinical needs, while working collaboratively at all levels of the organization. He also has an extensive Government and Non-profit background of 12 years and 15 years of healthcare experience as Chief Information Officer (CIO).  He has functioned as a CIO in four U.S. based healthcare systems: a community hospital, two fully integrated multi-state healthcare delivery systems, and an academic safety net hospital.

  • Rich Pollack – VCU Health Systems,VP & CIO

Since 2005, Rich has provided strategically focused innovative IT solutions in support of VCU’s business, clinical and research needs. His primary responsibilities include setting the vision for IT, supported by effective strategic and tactical plans that define the best practice use of IT in support of patient care and operational excellence. Rich oversees all IT operational, service and project activities.  Rich has a proven record of successfully implementing ERP, clinical systems and electronic medical records systems and was the recipient of the CIO100 award for 2008 (CIO Magazine) and Top 25 IT Managers 2010 (Information Management).  His accomplishments include ongoing successful installation of the Cerner EMR with 100% CPOE in the inpatient setting with successful achievement of MU Stage 1; comprehensive deployment of wireless infrastructure throughout the hospital and clinics, selection and initiation of a new hospital billing system (IDX HPA) and ERP system (Lawson).

  • Robin Ratchford – Bon Secours, VP Enterprise Application Services

Robin has more than 10years of experience in the Healthcare Information Technology industry.  He has been with Bon Secours since August of 2001 and is responsible for coordination of design, use, and maximization of software applications nationally across the Bon Secours Enterprise.  Robin works with senior management in strategic planning activities surrounding enterprise application solutions to ensure customer satisfaction, better patient care, and ROI.  Formerly, Robin was the Director of Enterprise Application Services and Director of ERP Application Services where he was responsible for coordinating the I.S. technical installation of Lawson ERP application within Bon Secours Health System.

  • Bert Reese – Sentara Healthm, SVP & CIO

April 2013

Topic: The ITIL Framework: Insights and Opinions

A discussion that will focus on insights from end-clients who are using the framework about the impact of ITIL on their organization’s ability to deliver high quality IT services, implementation strategies, best practices, lessons learned and recommendations for those seeking to implement ITIL in the future

Date: Tuesday, Apr. 9, 2013, Networking 5:15 pm – Program – 6:00 pm to 7:00 pm

Location: Hilton Garden Inn at Innsbrook, 4050 Cox Road, Glen Allen, Virginia

Program Description:

The event will focus on insights from end-clients who are using the framework about the impact of ITIL on their organization’s ability to deliver high quality IT services, implementation strategies, best practices, lessons learned and recommendations for those seeking to implement ITIL in the future. Our panel will include senior technology leaders (CTOs, IT Directors and IT Managers) whose IT organizations have implemented some aspect of the ITIL framework.

Guest Panel

  • David Klein – B2B Solutions, Managing Principal & CEO

Dave has been advising and leading organizations in the strategic use of information technology and management for over 30 years.  In 1997, he founded B2B Solutions(www.b2bsol.com), a technology-based consulting firm specializing in: Database management; Project and IT service management; IT CIO advisory services; and, Business analysis.

Prior to joining the consulting ranks, Dave served as Vice President, Engineering with Empirical Software.  Before that, Dave was Chief Information Officer with the United Network for Organ Sharing (UNOS).  He began his career with E.I. DuPont where he served in various managerial and technical positions.

Dave holds a Master of Engineering Administration degree from Virginia Tech, and a B.S. in Mathematics from Carnegie Mellon University.  He was inducted into the Industrial & Systems Engineering Academy of Distinguished Alumni in 2010.  He attained his PMP certification in 1997, his ITIL v2 Service Manager certification in 2006, and his ITIL v3 Expert certification in 2008.

  • Doug Bowmer – Northup Gruman Information Systems Sector, Service Delivery Support Manager

MS in Information Systems and BS in Computer Networking from Strayer University and holds certifications as an ITIL v2 Service Manager, ITIL v3 Expert, MCSE, A+, and Business Continuity Professional.

Doug has been employed by Northrop Grumman for the past thirteen years and his current managerial responsibility is that of Service Delivery Support, Asset Management, and Internal Asset Applications and Development, all of which supports the Commonwealth of Virginia’s IT services. In addition, he is the Program Manager for the large IT Service Management Automation project, which has been chartered to replace all the present IT service management and monitoring software for the Commonwealth. This project will enhance the capabilities of the current IT service management software and provide a fully integrated solution with the enterprise monitoring, management, compliance, and capacity tools. A primary focus of his organization is to enable the ITIL framework and processes to deliver standardized and intergraded process, while focusing on efficiencies and continual service improvement.

  • Frankie Blevins – Markel Corporation, Manager, IT Service Management

Frankie has been with Markel for going on seventeen years. He is currently the manager of the Service Management team within Markel Corporation. Their primary focus is support of the production environment through the ITIL frameworks of Change, Service Request, Problem, and High Severity Incident Management. Frankie helped develop and institute these programs at Markel,  and his team continues work to improve them with hopes of providing our end users with better IT service all around. In addition, he is in charge of IT service metrics to senior IT management, administration of Markel’s ITSM ticketing tool, disaster recovery exercises, and extensive root cause analysis on targeted incidents. Graduated from Virginia Commonwealth University with a BS in Mathematics.

  • Kevin Hotaling – Northup Gruman, Service Delivery Support Manager

Graduated from University of Pittsburgh with a BA in Economics and Communications in addition holds certifications as an ITIL Expert, Project Management Professional and A+ Certified technician.

Employed over the past 5 years by Northrop Grumman supporting a partnership with the Virginia Information Technologies Agency (VITA).  Current role held is the manager of the Service Delivery Support organization for the partnership. Kevin’s team is responsible for providing the ITIL framework that is utilized by Northrop Grumman, VITA and the Commonwealth executive agencies. Their support includes Change/Release Management, Problem Management, Incident Management, Service Level Management, Capacity Management, Configuration Management, Availability Management as well as Continual Service Improvement initiatives.

March 2013

Topic: Content Management Systems & Collaboration Platforms

A discussion about today’s popular Content Management Systems focused on insights about which is better positioned for the challenges ahead

Sponsored by:


A unit of Comcast Corporation, provides advanced communication solutions to help organizations of all sizes meet their business objectives. Through a modern, company-owned advanced network that is backed by 24/7 technical support, Comcast delivers Business Class Internet, TV and Voice services for cost-effective, simplified communications management.

Date: Tuesday, March. 12, 2013, Networking5:15 pm – Program – 6:00 pm to 7:00 pm

Location: Hilton Garden Inn at Innsbrook, 4050 Cox Road, Glen Allen, Virginia

Program Description:

Which to choose?  Which offers the best path for user adoption?  Expect more than a discussion about features and functionality.  Let’s gather insight from business and technology leaders charged with selecting, deploying, and maintaining Content Management Systems and Collaboration Platforms to get their opinions on general pros and cons, ease of use, complexity of deployment, maintenance, and training.

Guest Panel

  • Susan Esparza - Celerity, Project Manager

Susana’s led an extensive intranet implementation project using Ektron Content Management System to successfully meet her client’s complex and geographically dispersed organizational structure requirements.

  • Amy Luffey - VA ABC, IT Project Manager

VA ABC began its deployment of SharePoint Server 2010 during the summer of 2012. Amy will share information about her organization’s experience and journey with SharePoint Server.

  • Robert Pruett - Brandylane Publishers, Inc., Publisher

Brandylane is a small, independent press, founded in 1985, that publishes a diverse selection of fiction, non-fiction on varied topics, poetry and children’s books. Robert will provide insight into Brandylane’s use of open-source content management systems including Joomlaand Weebly.

  • Manny Siddiqui - Anybill Financial Services, Chief Technology Officer

Anybill implemented Office 365 six months ago and has seen tremendous adoption and success. Manny will share his organization’s experience and findings deploying Office365.

  • Don White – James River Technical CommunicationsSr. Technical Communicator

Don has been involved with deploying a variety of open source content management systems including Joomla, Drupal, and WordPress. He will share his  knowledge on various open source systems.

February meeting

Topic: Learn the Value of Continuing Education in Information Technology


Presented by: Strategic Staffinh Solutions

When: Tuesday. Feb. 12th

Program: 6:00pm – 7:00pm

Where: Hilton Garden Inn at Innsbrook,

4050 Cox Road, Glen Allen, Virginia

Panel members:

Scott Adams – ECPI University: Program Director, Computer and Information Systems (CIS)

Maureen Carley, MBA – Virginia Commonwealth University: Program Director, Fast Track Executive M.S. in Information Systems, Associate Director, ISRI

Professor Stefano Grazioli, Ph. D. – University of Virginia: Director, MS Management of Information Technology

Joy Hatch -Virginia Community College System: Vice Chancellor for Technology 

Ellen M. Walk, Ph. D. – University of Richmond:

Assistant Professor and Program Chair of Information Systems, School of Professional & Continuing Studies; Assistant Professor of Management, Robins School of Business
Program Description: 

There is no question that continuing education is vital in IT.  But what school or program is right for you?  Should you pursue technical certifications?  A graduate degree?  Need to finish (or start) your undergraduate degree?

Join AITP for a discussion with leaders of Virginia schools as we explore perspectives on continuing education programs.

January meeting

Topic: Business and Career Outlook for Richmond and Central VA for 2013

Sponsored by: OOAC LLC


OOAC [www.ooacllc.com], an Ashland, VA based company, has been providing managed IT services and support since 2002. OOAC professionals are certified in Microsoft, Oracle, Project Management and System Infrastructure administration areas. We are a silver partner with Microsoft and Oracle Corporation. Our clientele include Investment Banking, Pharmaceuticals, Tax, Mining, Hospitality and Government sectors.

OOAC is a proud sponsor of local non-profit organizations’ programs.

Date: Jan. 29, 2013, Networking 5:15 pm – Program – 6:00 pm to 7:00 pm

Location: Hilton Garden Inn at Innsbrook, 4050 Cox Road, Glen Allen, Virginia

Program Description:

Join AITP as we explore the new economy highlighting an outlook on business and careers for Richmond and Central Virginia for 2013.

Our panel will feature experts charged with driving business growth, hiring, recruiting, staffing and job growth

You can expect to learn

  • Where the opportunities and challenges lie in 2013
  • How the economy of 2013 and beyond may be very different from our past
  • Which companies are hiring
  • What types of positions will be hot or cold in 2013

January guest panel

  • Steve Welch–VP, Strategic Information Solutions (SIS)
  • Lorraine Adeeb–Deputy Director of Human Resources at City of Richmond
  • Lisa Fleming, MSA–Recruitment & Campus Programs Specialist, Federal Reserve Bank Richmond
  • Brian Kroll–Senior Economist, Virginia Economic Development Partnership